FAQ

FAQ

FAQ

TICKET OFFICE

1. What do I need to do to return to the Park on a second day of my choosing?
2. Can I leave the park and re-enter the same day with the same ticket?
3. Are there discounted rates for people over 65?
4. What payment methods are accepted?

SERVICES

5. Do you have a first aid station?
6. Do you have luggage storage?
7. Is it possible to organize special occasions (meetings, conventions, gala dinners, corporate parties, weddings) in your park?
8. What happens to items left by visitors?

PARKING

9. How much does it cost and where do you pay?

EAT

10. Is it possible to book lunch or dinner at one of your restaurants?
11. I'm celiac, what can I eat?

ATTRACTIONS

12. Are the attractions always open? And in winter?
13. Will we get wet? Are swimsuits allowed?
14. At the Interactive Driving School , if I fail the practical test... can I take the exam again?

DISABLED PEOPLE

15. Are there discounted rates for guests with disabilities, invalidity, or under Law 104?
16. Can people with disabilities visit the park even if they are in wheelchairs?

FOR THE LITTLE ONES

17. Are there discounted rates for small children?
18. Do you have a baby?
19. Is there a babysitting service or location?
20. Can children ride all the attractions?

DOGS

21. Can I bring dogs?

 

 

TICKET OFFICE

1. What do I need to do to return to the Park on a second day of my choosing?

For just €5 more than the entrance ticket, you can return to the Park on a second day of your choice during the season .
The ticket will be personalized with your image so you can return on a second day of your choice within the validity period of the ticket (indicated on the back).
Must purchase at the Information Office by 5:30 pm.

2. Can I leave the park and re-enter the same day with the same ticket?
No, once you leave the Park, you cannot re-enter with the same ticket within the same day.

 

3. Are there discounted rates for people over 65?
For those over 65, the admission price is reduced (€20*); if you come to the park in an organized group of at least 25 paying people, you pay only €15*.
* High season rates .

 

4. What payment methods are accepted?
In addition to cash, the following payment methods are accepted at the ticket office and inside the park: debit cards and Visa, Visa Electron, American Express, Mastercard, Maestro, and CartaSì credit cards. Diners cards are not accepted. POS terminals are also available at the inside sales points and at the ticket booths at the park entrance. €200 and €500 notes are not accepted.

SERVICES

5. Do you have a first aid station?
Yes, for minor dressings, managed by non-healthcare personnel, without the possibility of dispensing medications.
The point is equipped with a semi-automatic defibrillator (AED) that can be used by qualified personnel.

 

6. Do you have luggage storage?
Yes, we have 16 paid lockers available for storage.
The cost of the service is €2.

 

7. Is it possible to organize special occasions (meetings, conventions, gala dinners, corporate parties, weddings) in your park?
We organize private parties and corporate events upon request.
For information and quotes: eventi@costaparchi.it 0541/4271 - 0541/427318

 

8. What happens to items left by visitors?
Items lost around the park, if found, are handed over to the Information Office. They are kept for a month and then donated to charities.

 

PARKING

9. How much does it cost and where do you pay?
The parking adjacent to the park costs:
motorbike €3.00
car €5.00
camper €6.00
FREE bus.
We do not have a parking space equipped for campers.

Parking tickets can be purchased at the ticket offices, the Information Office, or at the Emporio di Dante store. Parking tickets are valid for one day.

 

EAT

10. Is it possible to book lunch or dinner at one of your restaurants?
Reservations are only required if you are an organized group of at least 25 people. Check that the park is open .

 

11. I'm celiac, what can I eat?
We offer Schaer-brand lasagna and tortellini with cream and ham, and Margherita pizza at Osteria Italia; Schaer-brand lasagna at the San Marco self-service restaurant; and gluten-free ice cream is available at all the bars.

 

ATTRACTIONS

12. Are the attractions always open? And in winter?
During the high season from March 21st to November 1st 2026, the attractions are open but with different times based on the Park's opening hours.
Here you can find out which attractions are open and their opening hours.  


During the winter, only some attractions are open from 10:30 am to 4:15 pm.
 

13. Will we get wet? Are swimsuits allowed?
You might get splashed on the logs at the Old Sawmill, but if you really want to have fun... at Castel Sismondo you can "drown"!
The floor at Castel Sismondo is wet and shoes are required (we recommend bringing a pair of used tennis shoes).

Going topless or riding attractions in wet clothes are both prohibited... even if you're a beast! We recommend bringing a change of clothes so you can ride the other attractions in dry clothes.

 

14. At the Interactive Driving School, if I fail the practical test...can I retake the exam?
Yes, it is possible to do a second round and thus get another license.
Driving licenses are issued only upon request and for a fee.

DISABLED PEOPLE

15. Are there discounted rates for guests with disabilities, invalidity, or under Law 104?
Children with law 104:
Free entry for children; reduced entry (€20) for an accompanying adult

Guests with 100% disability:
· Admission is free upon presentation of suitable certification (see below for which ones are accepted).
· The accompanying person is always entitled to a reduced ticket.
· Any other members of the group purchase tickets at the regular rate.
If you wish to access the park multiple times, you can request a season ticket for €5, which can be purchased exclusively at the ticket offices upon presentation of the required certification.
Alternatively, you can request a free ticket at each entrance, always presenting the certification.

Guests with a disability of 75% to 99%:
· A discounted ticket is available, which can be purchased at the park ticket office upon presentation of a certificate (see below which is accepted)
· The accompanying person is not entitled to any reduction.

Season passes for companions:
· There are no discounts on season tickets for accompanying persons.

Accepted Certifications:
You must present one of the following valid documents to receive free admission:
· INPS/ASL certification (indicating the percentage of disability).
· Disability Card: entitles you to reduced-price admission. If the card bears an "A" (companion) , free admission is provided; otherwise, the reduced rate will apply.
· The European Disabled Parking Permit (the blue card) is not accepted.

Parking for Guests with Motor Disabilities:
· A dedicated area is available inside the car park;
Parking is free upon presentation of the European Disabled Persons' Permit (blue card) issued by the competent authority at the park ticket offices (the presence and entry to the park of the person holding the permit is required);
· Attention: seats are limited.

For group bookings, please include a stamp from the association or a letterhead indicating the participants' disability percentage.
If you require an invoice, please email your tax details in advance to info@italiainminiatura.com .

16. Can people with disabilities visit the park even if they are in wheelchairs?
The miniatures area is easily accessible by wheelchair, while there are no particular restrictions regarding the attractions. Please check the regulations signs at the entrance to each attraction or ask our staff.
Disabled-accessible restrooms are available at the entrance and in Venice.

FOR THE LITTLE ONES

17. Are there discounted rates for small children?
Children enjoy special discounts: those up to 1 meter tall enter free and don't require a ticket; those between 100 and 140 cm tall pay a reduced ticket of €20.

 

18. Do you have a baby?
For your little ones, we have comfortable high chairs available in our restaurants and changing tables in the restrooms.

 

19. Is there a babysitting service or location?
The park has play areas equipped for children, as well as specific attractions, but we do not provide babysitting services.

 

20. Can children ride all the attractions?
The Provincial Supervisory Commission imposes some rules that must be respected:
OLD SAWMILL: Children under 90 cm tall are not permitted on board, and children under 12 must be accompanied. Each canoe seats four, so one adult can keep three children happy!
DRIVING SCHOOL : Children under 110 cm tall or over 12 years old are not permitted to ride the attraction.
PANORAMIC TOWER : you cannot go up until you are at least 100 cm tall, not even if accompanied by dad or mum!
PINOCCHIO : children under 75cm tall cannot ride and children under 110cm tall must be accompanied by an adult.
PLAY MART : the attraction is divided into two areas: one reserved for children aged 0 to 5; the other for children aged 6 to 12.
7D CINEMA : Minimum age 5. Children under 10 must be accompanied by an adult.
ADVENTURE AREA : minimum age 6 years / maximum weight 70 kg / maximum height 170 cm
MONORAIL: children under the age of 3 and anyone weighing over 100 kg are not permitted on the ride. 
CASTEL SISMONDO : Children must be supervised by an adult. They must wear shoes (we recommend bringing a pair of used tennis shoes) and running is prohibited.

 

21. Can I bring dogs?
Your four-legged friends are welcome and enter free of charge. They must be kept on a leash at all times, and medium and large breeds must wear a muzzle. Furthermore, for safety reasons, they are not allowed on the attractions. They will wait for you nearby. And remember: if they make a mess... you clean up!
 

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